Field Operations Specialist - NVIS, Professional Services

Candidates must be based in Singapore and have at least 3 years of experience in Professional Services operations or a similar role within a technology company. Proven direct customer-facing experience, experience working with legal terms and negotiating with third-party contractors, strong capability in process ownership and improvement initiatives, excellent written and verbal communication skills in English, high attention to detail, accountability, ownership, a collaborative approach, analytical thinking, creative problem-solving skills, and proficiency in Microsoft Office (Excel, Outlook) are required. The ability to work during early mornings and late evenings to support global teams is also necessary. Experience in drafting, negotiating, and managing Professional Services SoW documents, previous involvement in supporting sales processes, proficiency with Salesforce.com, and immediate availability or a short notice period are advantageous. A degree or equivalent practical experience in Business Administration, Operations Management, or a relevant field is preferred.