Replicant

Field Marketing Manager

United States

Replicant Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should have 4+ years of experience in field and events marketing, preferably within the fast-paced technology company and SaaS environment. They should possess experience in working with external vendors, including event agencies and trade show organizers, and have a proven track record of conceptualizing and executing impactful field marketing events and conferences. Experience with marketing automation and CRM platforms is also required.

Responsibilities

The Field Marketing Manager will own the planning and execution of a diverse range of field and marketing events, including trade shows, conferences, field activations, and local promotional activities. They will ensure seamless orchestration of all events operations, partner with BDRs and Marketing to launch event promotion plans, collaborate with RevOps, BDRs, and Sales teams for post-event follow up, and conduct thorough analysis of KPIs to provide actionable insights. Additionally, the role involves working cross-functionally with the Sales team to inform and shape customer and prospect-oriented programs that drive pipeline growth and opportunity creation.

Skills

Event Planning
Trade Shows
Conferences
Marketing Automation
CRM Platforms
Vendor Management
Organizational Skills
Attention to Detail

Replicant

AI-powered customer service solutions provider

About Replicant

Replicant provides AI-powered customer service solutions designed for businesses with high call volumes, such as restaurants and retail companies. Their platform operates in the cloud and integrates with existing systems like IVR, CCaaS, and CRM, allowing businesses to authenticate callers and resolve issues efficiently. Replicant's pay-as-you-go pricing model enables companies to adjust their customer service capacity based on demand, making it ideal for handling seasonal fluctuations. The platform is available 24/7, which helps eliminate wait times and enhances customer satisfaction. Replicant stands out from competitors by offering seamless integration with various systems and a flexible pricing structure, aiming to improve customer service operations and overall satisfaction for its clients.

Key Metrics

San Francisco, CaliforniaHeadquarters
2017Year Founded
$113MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Risks

Emerging competitors like Observe.AI and Talkdesk are advancing rapidly.
Businesses are developing in-house AI solutions, reducing third-party dependency.
Privacy concerns and regulatory scrutiny around AI voice data are increasing.

Differentiation

Replicant offers seamless integration with IVR, CCaaS, and CRM systems.
The platform provides 24/7 availability, eliminating customer wait times.
Replicant's AI understands complex speech patterns, including slang and humor.

Upsides

Voice AI is increasingly used to enhance customer service experiences.
AI-driven solutions are expanding into industries like healthcare and finance.
Demand for 24/7 customer service solutions is rising globally.

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