Support Account Manager - Federal
ServiceNowFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have over 5 years of successful experience in sales and business development, with a proven track record of employing a top-down sales motion for complex technical products. Experience selling into the Federal Government and/or Department of Defense is required, along with familiarity with identity verification or fraud detection solutions, or a strong willingness to learn. The candidate must be self-motivated, detail-oriented, possess a strong drive to win, and have a hustling mentality. Prior experience in fraud, identity verification, or an analytical discipline in program integrity is a plus. Candidates must be legally authorized to work in the United States and reside within the US.
The Federal Account Executive will be responsible for selling SentiLink solutions to Federal Agencies by addressing their fraud and identity challenges and fostering long-term relationships. This role involves proactively identifying and contacting prospective partners, managing the entire sales process from initial meetings to closing legal agreements, and building relationships with decision-makers and champions within target organizations. Post-sale, the executive will maintain ownership of partner relationships to ensure their success with SentiLink solutions and represent the company in alignment with its corporate values.
Machine learning solutions for identity fraud detection
SentiLink provides solutions to help financial institutions prevent identity fraud. Their main product uses machine learning models to detect fraudulent activities during the application process. By analyzing data and reviewing cases with a team of risk analysts, SentiLink offers insights that help clients make informed decisions about approving customers. What sets SentiLink apart from competitors is their ability to adapt their products to various types of fraud and customize them to meet the specific needs of each client. The goal of SentiLink is to enable financial institutions to minimize fraud losses while maintaining a positive customer experience.