[Remote] Senior Strategic Account Executive - PubSec, Twilio.org at Twilio

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit, Public Sector, Social Enterprise, TechnologyIndustries

Requirements

Sales or consulting experience in the public sector
Business acumen
Technical savvy
Expertise and relationships in the public sector, including US State & Local Government and Higher Education

Responsibilities

Be responsible for new customer acquisition, while being assigned a quota for net new bookings
Use a systematic approach to establish deep relationships with strategic prospective customers including understanding their mission, strategy, key decision-makers, organizational structure, and technology solutions
Leverage your expertise and relationships in the public sector including US State & Local Government and Higher Education, to build strategic programs that drive social impact and territory expansion as well as account development to deliver scale and amplification of social impact within the public sector vertical
Drive revenue and market share in defined territory and within the government, nonprofit, and social enterprise industry
Collaborate with Twilio partners to drive territory expansion in the public sector
Develop, maintain and expand the pipeline of new customer opportunities designed to drive relevance, reach and revenue for our platform
Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans
Generate and maintain an accurate pipeline and forecast utilizing CRM, Salesforce
Qualify, structure, negotiate, close, and manage strategic relationships that will drive platform adoption, revenue, and customer acquisition
Work with broader sales organization, product owners, legal team, sales operations and more to drive post-close engagement plans for success and growth
Expand relationships with existing key customers by uncovering expansion opportunities, developing and driving go-to-market strategies

Skills

Key technologies and capabilities for this role

SalesAccount ManagementCustomer AcquisitionNegotiationPublic SectorNonprofitStrategic RelationshipsBusiness AcumenConsulting

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills and experience are required for this position?

The role requires sales or consulting experience in the public sector, business acumen, technical savvy, and expertise in US State & Local Government and Higher Education to build relationships and drive revenue.

What is the company culture like at Twilio?

Twilio has a strong culture of connection, global inclusion, and remote-first work, with a vibrant team of diverse experiences making a global impact.

What makes a strong candidate for this Senior Strategic Account Executive role?

A strong candidate has sales or consulting experience in the public sector, business acumen, technical savvy, and a passion for driving social impact with nonprofits, social enterprises, and public sector organizations using Twilio products.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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