Executive Assistant at ServiceNow

Waltham, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Software, BiotechnologyIndustries

Requirements

Candidates must have 5+ years of administrative assistant experience and be located within the East Coast time zone. Proficiency in Word, Outlook, PowerPoint, Zoom, Concur, BOX, and JV20 is required, along with experience leveraging or critically thinking about AI integration into work processes. Strong teamwork, interpersonal, communication, and organizational skills are essential, as is a high level of confidentiality, discernment, and judgment.

Responsibilities

The Executive Assistant will manage calendars and coordinate internal and external meetings, including preparing agendas, taking notes, and handling meeting logistics. They will also prepare for meetings and interviews by providing necessary materials, manage all domestic and international travel arrangements, and handle expense management by submitting reports and receipts. Additionally, the role involves providing onboarding support for new hires and vendors, submitting and managing help desk requests, and undertaking project work as needed to support team goals.

Skills

Calendar Management

Meeting Coordination

Zoom Scheduling

Agenda Preparation

Note Taking

Interpersonal Skills

Communication Skills

Organization

Detail-Oriented

Self-Starter

Team Player

Flexibility

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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