[Remote] Event Manager - Registration & Tech at Twitch

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Live Streaming, Biotechnology, EventsIndustries

Requirements

Candidates should have over 5 years of experience in developing or utilizing event technology platforms, including registration/request management systems, mobile event applications, and onsite tools like mobile check-in or RFID. They must also possess over 5 years of experience in large-scale event project management, experience defining program requirements and using metrics for improvements, the ability to generate big ideas and drive process improvements, experience working across multiple teams and disciplines, and be able to travel more than 30 days a year. Knowledge of platforms like Stova, Rainfocus, and/or CVENT, along with being a native member of the Twitch community and knowledge of gaming or content creation, are considered bonus points.

Responsibilities

The Event Manager will develop ticket strategy, manage registration, and oversee the implementation of registration programs for Twitch's global community convention, TwitchCon. They will serve as a super-user for reporting, testing, and data management for pre-event and onsite registration, and manage the onboarding, technical implementation, and management of the registration/ticketing platform and mobile app. Responsibilities include partnering with event marketers to define metrics and develop registration/onsite management reporting, organizing onsite staffing needs in partnership with an event production agency, providing training and oversight to CX team members for exceptional customer experience, and managing vendor/software selection, relationships, and process improvements for registration, app, and meet & greets.

Skills

Event Management

Registration Strategy

Data Management

Mobile App Management

Onsite Operations

Project Management

Marketing

Sales

Content Development

Customer Service

Organizational Skills

Communication

Twitch

Interactive live streaming for gaming and esports

About Twitch

Twitch is an interactive live streaming platform that focuses on video game streaming, esports broadcasts, and creative content. It allows gamers and content creators to share their gameplay and creative processes in real-time, engaging with viewers through chat and other interactive features. The platform generates revenue through advertisements, subscriptions, and the sale of virtual goods, enabling content creators to earn money from their streams via viewer subscriptions, donations, and sponsorships. What sets Twitch apart from its competitors is its strong community aspect, which fosters interaction and engagement between streamers and viewers, creating a unique and immersive experience in the digital entertainment space. The goal of Twitch is to provide a platform where content creators can thrive and connect with their audience while offering viewers an engaging and entertaining experience.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$34MTotal Funding

ACQUISITIONCompany Stage

Consumer Software, Entertainment, GamingIndustries

10,001+Employees

Benefits

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Commuter Benefits

Amazon Employee Discount

Risks

Competition from YouTube Gaming and Facebook Gaming is intensifying.

Short-form video platforms like TikTok are drawing viewers away from Twitch.

Concerns over content moderation could lead to regulatory scrutiny.

Differentiation

Twitch offers real-time engagement through interactive chat and live streaming features.

The platform supports diverse content, including gaming, esports, and creative streams.

Twitch enables monetization for creators via subscriptions, donations, and sponsorships.

Upsides

Mainstream brands like KFC and Wendy's are collaborating with Twitch streamers.

Celebrities and politicians are using Twitch to reach wider audiences.

Organizations are hosting large-scale virtual events on Twitch, expanding its use cases.

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