Event Associate at Dick's Sporting Goods

Latham, New York, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, SportsIndustries

Requirements

At least 2 years of customer service experience preferred
Customer-service oriented
Strong detail orientation

Responsibilities

Provide thoughtful product recommendations that fit the skill/experience level of each athlete
Support the Field/Lead Coach for in-store sport events – both on and off the field
Assist the lead with DICK’S sponsored camps, clinics and programs
Drive the highest level of customer service, ensuring teammates deliver hassle-free, engaging, athlete-first service
Assist the Field Lead/Coach with field programming, guiding athletes to have fun and participate safely
Build relationships with local schools, community organizations, sports leagues, home school organizations to leverage for partnerships and field events
Work with the Community Team to bring clinics, camps, afterschool programming to the Field
Assist with providing outstanding teammate training and coaching, including one-on-one conversations, group training sessions, and role play exercises
Adjust priorities and manage time wisely in a fast-paced, ever-changing environment
Adhere to all loss prevention standards
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
Provide consultative advice to athletes, demonstrating excellent product knowledge
Perform other tasks as assigned by management

Skills

customer service

event coordination

sports coaching

community outreach

team training

athlete engagement

partnership building

field programming

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

Land your dream remote job 3x faster with AI

Try Jobo Free