Especialista em Processos at Santander

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Preferentially Bachelor's degree and/or Master's in Management, Engineering or similar
Preference for experience in digital transformation or consulting
Ability to manage priorities, autonomy, and strong results orientation
Analytical capacity, logical reasoning, attention to detail, and synthesis ability
Relational capacity, service culture, and constructive attitude

Responsibilities

Perform diagnosis of bank processes and promote their transformation
Promote cross-cutting practices of digitalization, efficiency, and customer experience across bank processes
Identify critical points in processes
Design new aligned processes
Ensure understanding of business needs and technical limitations in defining solutions
Monitor the implementation of defined processes, ensuring compliance with what was defined
Apply a critical view in evaluating current processes and necessary improvements
Elaborate implementation plans, identify project risks and dependencies
Elaborate business cases and impact calculations for project viability analysis

Skills

Process Diagnosis

Process Transformation

Digital Transformation

Process Design

Business Analysis

Implementation Management

Risk Management

Business Cases

Analytical Skills

Project Management

Customer Experience Optimization

Efficiency Improvement

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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