[Remote] Director, Solutions Design and Implementation at Pearl Health

New York, New York, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

6+ years of experience in Product, Solutions Design, or Strategy & Operations at a healthcare technology company or top consulting firm
A Bachelor’s degree or equivalent work experience
Significant client-facing experience, ideally at the Enterprise level
Experience using data to drive outcomes, with proficiency in Excel/Google Sheets and business intelligence tools

Responsibilities

Own the end-to-end journey of customer solutions – from pre-sale discovery to post-sale implementation and optimization
Validate and shape prospective customer needs; identify solution gaps between client needs and Pearl’s offerings
Collaborate on solution proposals to ensure business impact, feasibility, and alignment with Product strategy
Lead Product RFP inputs for prospects and solidify solution commitments
Translate commitments and known gaps into executable solutions; serve as the bridge between customer expectations, product capabilities, and custom solution delivery
Develop standard best practice workflow tools
Support customer implementation and configuration of solutions
Develop and execute repeatable frameworks that can be customized to the complexities of a given client
Oversee implementation projects and Product training
Orchestrate systematic optimization programs and tool development to improve Product adoption and delivery effectiveness
Establish deep partnerships with stakeholders across Growth, Product Management, Customer Success, and Operations

Skills

Pearl Health

Healthcare technology platform for providers

About Pearl Health

Pearl Health provides a platform designed to improve the efficiency and effectiveness of healthcare providers, including doctors and practice managers. The platform automates routine tasks, allowing providers to spend more time on patient care. It offers tools for tracking patient data and managing care teams, which helps providers gain transparency and credit for their work. Additionally, Pearl Health supports value-based care by enabling providers to monitor their performance through numerical data and graphs, helping them understand patient outcomes better. The platform also identifies at-risk patients, allowing for timely interventions. Pearl Health differentiates itself by focusing on technology that enhances care delivery and patient outcomes, while maintaining high customer satisfaction and retention. The company's goal is to empower healthcare providers to deliver better care through effective data management and support.

New York City, New YorkHeadquarters

2020Year Founded

$73MTotal Funding

DEBTCompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees