Enterprise Expansion Account Manager at RingCentral

Denver, Colorado, United States

RingCentral Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Telecommunications, SaaSIndustries

Requirements

  • 3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP)
  • Demonstrated sales record of consistently meeting and exceeding quota
  • Account management experience focused on growing existing Upmarket/Enterprise accounts through prospecting, qualifying, and closing expansion sales
  • Success prospecting, engaging, and managing Enterprise level customers
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Entrepreneurial flare - ability to learn and adapt quickly
  • Vibrant and energetic attitude, willingness to perform and get things done
  • BS degree, continued training and education preferred
  • Ability to travel as needed (less than 5%)
  • Excellent customer service orientation, face-to-face and virtual (phone/video conferencing)
  • Strong initiative and creativity applied through technology

Responsibilities

  • Assist field Account Executives with order generation and daily account maintenance
  • Generate awareness, respond to inquiries, and engage in outbound prospecting to expand and manage embedded base of Enterprise customers
  • Conduct presentations and online web demos
  • Manage deals involving multiple executive level stakeholders including C-suite
  • Extensive virtual selling experience including phone, web meetings, and email
  • Drive a collaborative approach with Enterprise Account Executive & Marketing to prioritize targets to engage
  • Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders
  • Manage and negotiate contract renewals
  • Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes
  • Ability to accurately forecast and manage pipeline
  • Deliver on revenue target quotas on a monthly/quarterly basis

Skills

Key technologies and capabilities for this role

Account ManagementExpansion SalesProspectingLead QualificationDeal ClosingOutbound ProspectingOrder GenerationEnterprise SalesCloud UCaaS

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is a hybrid position requiring 4 days a week in the Denver office.

What experience is required for this Enterprise Expansion Account Manager role?

You need 3+ years of technology solution-based selling in SaaS, UCaaS, Cloud applications, or VoIP, with a demonstrated record of meeting and exceeding quota, plus experience in account management focused on growing upmarket accounts through prospecting, qualifying, and closing expansions.

What does the company culture feel like at RingCentral?

RingCentral offers a fun & winning culture with unlimited tools & resources, an in-demand product, and significant growth opportunities in a $2 Billion revenue company.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

A strong candidate has a proven track record in solution selling, experience managing deals with C-suite stakeholders, extensive virtual selling skills, and the ability to collaborate with account executives, customer success managers, and other teams to hit revenue quotas.

RingCentral

Phone and video system

About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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