[Remote] Enterprise Customer Success Manager at Atlan

India

Atlan Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Data Management, SaaS, BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer Success ManagementData GovernanceMetadata ManagementSaaSRelationship BuildingStrategic ThinkingROICollaborationFortune 500Startups

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote.

What is the salary for this Enterprise Customer Success Manager role?

This information is not specified in the job description.

What skills and experience are required for this role?

Proven experience in Customer Success or Client Consulting roles focused on data/technology solutions, or in data governance/data quality. Strong understanding of the data ecosystem and technologies, plus passion for data collaboration and customer success.

What is the company culture like at Atlan?

Atlan fosters a collaborative environment revolutionizing data teams with Active Metadata Management, empowering ambitious teams across industries, and encouraging employees to shape the future by influencing solutions.

What makes a strong candidate for this Enterprise Customer Success Manager position?

Candidates with proven experience in Customer Success or Client Consulting in data/technology, expertise in data governance or related fields, strong technical understanding of the data ecosystem, and a passion for data collaboration stand out.

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters
2019Year Founded
$195.5MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.
Rapid AI evolution may require Atlan to invest heavily in R&D.
Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.
The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.
Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.
The demand for data democratization tools is increasing, benefiting Atlan's offerings.
Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

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