Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTree- Full Time
- Senior (5 to 8 years)
Candidates should possess an entrepreneurial mindset, have delivered Digital Business Transformation leveraging the ServiceNow platform, and demonstrate passion for building business relationships, simplifying complex concepts, and driving results through innovative thinking and problem-solving skills. They should also exhibit an intrinsic ability to understand and prioritize work.
The Enterprise Architect will engage with executives to identify pain points and opportunities, translate them into ServiceNow solutions, work with retail organizations, colleagues, and partners to understand the platform’s potential, lead architecture and design engagements, understand the business strategy of the customer, communicate architecture details at various levels, interact with stakeholders at multiple levels within a Retail organization, provide thought leadership, create best practices, and help organizations understand how ServiceNow’s AI strategy can accelerate them to value.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.