Responsibilities

The Enterprise Architect will engage with executives to identify pain points and opportunities, translate them into solutions from ServiceNow, and work with a variety of retail organizations, colleagues, and partners to understand the power of the Now platform. They will lead architecture and design engagements, demonstrate how ServiceNow meets customer needs, and understand the detail behind the ServiceNow architecture. Additionally, they will communicate this architecture at various levels, collaborate with internal ServiceNow business units, identify and contribute to the creation of best practices, and help organizations understand how ServiceNow’s AI strategy can accelerate them to value.