Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTree- Full Time
- Senior (5 to 8 years)
Candidates should possess an entrepreneurial mindset, experience delivering digital business transformation leveraging the ServiceNow platform, and a passion for building business relationships. They should be adept at simplifying complex concepts into compelling customer proposals, demonstrating a drive for results through innovative thinking and strong problem-solving skills. An intrinsic ability to understand and prioritize work is also required.
The Enterprise Architect will engage with executives to identify pain points and opportunities, translating them into ServiceNow solutions. They will collaborate with various retail organizations, colleagues, and partners to understand the power of the Now platform and the potential of the future of work. The role involves leading architecture and design engagements, demonstrating how ServiceNow meets customer needs, and understanding the detail behind the architecture to communicate it effectively. Additionally, they will provide thought leadership, contribute to best practices, and help organizations understand how ServiceNow’s AI strategy can accelerate them to value.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.