Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTree- Full Time
- Senior (5 to 8 years)
Candidates should possess an entrepreneurial mindset and have delivered Digital Business Transformation leveraging the ServiceNow platform. They should demonstrate passion and energy for building business relationships and be accustomed to simplifying complex concepts into compelling customer proposals, along with a drive for results utilizing innovative thinking and excellent problem-solving skills. An intrinsic ability to understand and prioritize work is also required.
The Enterprise Architect will engage with executives to identify pain points and opportunities, translating them into solutions from ServiceNow. They will collaborate with a variety of retail organizations, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work. This role involves leading architecture and design engagements, demonstrating how ServiceNow meets customer needs, understanding customer business strategy, and articulating how ServiceNow can enable value. The Enterprise Architect will also work with architecture development methods, modeling approaches, and patterns for integration, interact at multiple levels within a Retail organization, provide thought leadership, and contribute to the creation of best practices and workshops. Additionally, they will help organizations understand how ServiceNow’s AI strategy can accelerate them to value.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.