Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTree- Full Time
- Senior (5 to 8 years)
Candidates should possess an entrepreneurial mindset, have delivered Digital Business Transformation leveraging the ServiceNow platform, and demonstrate a passion for building business relationships and simplifying complex concepts into compelling customer proposals. They should also exhibit a drive for results through innovative thinking and strong problem-solving skills, along with an intrinsic ability to understand and prioritize work.
The Enterprise Architect will engage with executives to identify pain points and opportunities, translate them into ServiceNow solutions, and work with retail organizations, colleagues, and partners to understand the power of the Now platform. They will lead architecture and design engagements, demonstrating how ServiceNow meets customer needs, and collaborate with internal ServiceNow business units to identify best practices and thought leadership. Additionally, they will provide thought leadership, participate in workshops and educational sessions, and help organizations understand how ServiceNow’s AI strategy can accelerate them to value, interacting at multiple levels within a Retail organization.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.