Enterprise Account Manager, Digital at Adyen

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Proactive and adaptable
Strategic thinker with a hands-on mentality
Eager to help the world’s biggest brands grow while changing an industry
Excited to work with a global, multicultural team in a collaborative manner
Self-motivated and resourceful
Strategic mindset and commercial approach
Available for onsite work in San Francisco
Available for full-time employment

Responsibilities

Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Drive commercial discussions with customers while meeting strategic and financial targets for assigned accounts
Act as the human di (strategic consultation)
Develop strong relationships by earning trust with customers and providing impactful payments insights to help them grow
Own the customer relationship and provide best-in-class service
Understand unique customer needs and identify commercial opportunities, including expansion and value-adding products
Manage relationships with innovative international merchants across multiple industries and channels
Work on cross-functional initiatives and projects in a fast-paced environment
Deliver outstanding customer experience, find new opportunities, and drive mutual success for Adyen and customers

Skills

Key technologies and capabilities for this role

Account ManagementEnterprise SalesPayments ProcessingCustomer Relationship ManagementStrategic ThinkingCross-functional CollaborationCustomer SuccessGlobal PaymentsFinTech

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The position is onsite in San Francisco.

What is the salary for this Enterprise Account Manager position?

This information is not specified in the job description.

What key skills are needed for this role?

The role requires strong relationship management skills, commercial acumen to drive discussions and meet targets, a strategic mindset, proactivity, adaptability, and the ability to work collaboratively across cultures and time zones.

What is the company culture like at Adyen?

Adyen offers a fast-paced, highly entrepreneurial environment with high autonomy, a collaborative global multicultural team, and opportunities for career ownership through support like the AM Academy.

What makes a strong candidate for this Enterprise Account Manager role?

A strong candidate is proactive, adaptable, a strategic thinker with a hands-on mentality, self-motivated, resourceful, and excels at building relationships and driving commercial success.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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