Top Hat

Enterprise Account Director

United States

Top Hat Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
EdTechIndustries

Requirements

Candidates should possess 3+ years of enterprise sales or customer success experience in EdTech (SaaS preferred), a proven track record of exceeding quotas and managing complex contracts, and experience working with C-level stakeholders such as Deans, Provosts, CIOs, and VPs. Strong negotiation, public speaking, and problem-solving skills are also required, along with data-driven abilities and proficiency in Excel and project management. A Bachelor’s degree or equivalent is necessary.

Responsibilities

The Enterprise Account Director will develop and execute a territory strategy to build a strong pipeline and secure new university partnerships, manage the entire customer lifecycle from prospecting to renewal, leverage relationships to drive enterprise growth, identify key institutional challenges and align solutions, act as a lead revenue stakeholder in RFP processes, ensure smooth product implementation and ongoing engagement, drive contract renewals, upsells, and long-term retention, lead quarterly business reviews, track key KPIs, and communicate progress to university leadership, negotiate contracts and mitigate business risks, and serve as the face of Top Hat for both existing and prospective enterprise accounts.

Skills

Enterprise sales
Customer success
SaaS
Contract management
C-level stakeholder engagement
Negotiation
Public speaking
Problem-solving
Excel
Project management
Travel readiness

Top Hat

Provides educational tools and resources

About Top Hat

Top Hat provides educational tools and resources aimed at enhancing the learning experience for both educators and students. Its main products include Top Hat Pages, which allows educators to personalize content easily, and interactive response tools that engage students during lessons. Additionally, Top Hat offers a collection of fully editable textbooks, giving educators the flexibility to tailor their teaching materials. Unlike many competitors, Top Hat focuses on creating a user-friendly platform that caters to diverse learning needs across entire campuses, making it suitable for both individual courses and whole institutions. The goal of Top Hat is to empower educators to deliver personalized and equitable learning experiences, ensuring that education is accessible and engaging for all students.

Key Metrics

Toronto, CanadaHeadquarters
2009Year Founded
$228.5MTotal Funding
SERIES_ECompany Stage
Consumer Software, EducationIndustries
201-500Employees

Risks

Increased competition may erode Top Hat's market share in EdTech.
Recent layoffs could affect employee morale and service quality.
CEO transition might lead to strategic shifts misaligned with market trends.

Differentiation

Top Hat transforms passive lectures into active learning with interactive tools.
The platform offers customizable, editable textbooks for personalized learning experiences.
Top Hat supports hybrid learning models, catering to both in-person and online environments.

Upsides

AI adoption in education enhances Top Hat's personalized learning capabilities.
Hybrid learning models expand Top Hat's market reach in higher education.
Data-driven decision-making trends increase demand for Top Hat's analytics tools.

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