Engineering Client Logistics Coordinator at AIG

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Risk EngineeringIndustries

Requirements

Proven experience in similar administrative and/or operational support roles
Data-driven individual who focuses on accuracy and attention to detail
Learning agility – willingness to learn from experiences and new situations
Client servicing – ability to anticipate internal and external client needs and act proactively
Ability to work on long term projects with minimal oversight
Strong problem-solving skills with a proactive approach
Exceptional written and oral communication skills with internal and external stakeholders
Effective time management skills with the ability to manage multiple priorities
Experience utilizing enterprise systems such as SAP, Service Now, SharePoint, Concur, SalesForce
Advanced knowledge of Microsoft Office 365 applications including but not limited to Excel, Power BI, PowerPoint, MS Teams, etc
Ability to work flexible hours to attend global phone meetings in early morning/late evening

Responsibilities

Engage in client facing activities such as distributing reports, scheduling surveys, creating presentations and following up on risk improvement recommendations and assisting with presentation creation/editing
Support vendor management by tracking vendor invoices, ensuring vendor work billed has been performed, and processing invoices for payment in internal systems
Attend team meetings to provide support for designated regions
Assist leadership with tasks that help facilitate the effective operation of the team such as participating in the work assignment process by routing incoming requests
Creating reports and analysing data using tools such as Power BI
Managing and ownership of group mailboxes, account lists, shared drives, team sites, etc
Assisting with the maintenance of account and prospect lists, liaise with underwriting to ensure status and information on accounts is accurate
On and off boarding employees, including ensuring equipment is received for start date, systems & access requests are completed, and orientation to Risk Consulting and T&E policies
Arranging on-site team and lunch and learn meetings
Providing special project support for the global team

Skills

Power BI

Data Analysis

Report Creation

Presentation Creation

Vendor Management

Invoice Processing

Client Communication

Scheduling

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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