Engagement Manager, Firefly Foundry at Adobe

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, Generative AIIndustries

Requirements

Customer centric: deep empathy for stakeholder goals and the dynamics of enterprise relationships
Project leadership: fluent across waterfall and agile; skilled in planning, scheduling, and orchestrating cross functionally
Proactive risk management: can distinguish signal from noise, surface risks early, and drive them to resolution
Technical acumen (pragmatic): working understanding of SaaS and modern software delivery to credibly connect business outcomes to technical reality
Demonstrated success leading digital transformation for enterprise clients across industries; product and human-centric approach at the intersection of business, design, and technology
Hands-on with Agile/Scrum and tools like SharePoint, Jira, Workfront, Miro

Responsibilities

Drive enterprise scale content creation transformations using Adobe’s Generative AI solutions as the catalyst for organizational change
Build trust, confidence, and advocacy for the project/program team across executive and practitioner stakeholders
Lead in both presales and post-sales contexts—staying ahead of meetings and milestones, orchestrating cross functional work, and ensuring accurate, on-time delivery
Establish executive communication cadences that showcase progress and value, maintaining enthusiasm for GenAI transformation within a clear governance framework
Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization
Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness
Partner with GTM and Sales Operations to triage, validate, and progress specific Foundry opportunities, aligning the right SMEs and accelerating pipeline movement
Facilitate use case discovery workshops; translate business objectives into requirements for forward deployed engineers and researchers; guide configuration, deployment, and adoption
Ensure successful pre-to-post sales handoff so delivery teams start with complete customer context (contacts, use cases, urgency), milestones, progress reporting, and risk controls and can hit the ground running
Partner with executive sponsors to define success metrics and sustain commitment
Drive adoption through enablement sessions and demos in collaboration with Customer Success and Enablement
Maintain single source of truth visibility using a centralized hub for pipeline and engagement assets
Keep leadership informed with forecast and progress reporting
Attend key on-sites/workshops to ensure alignment, track action items, and keep teams moving toward target go-live dates

Skills

Generative AI

Adobe Firefly

Stakeholder Management

Presales

Post-sales

Executive Communication

Project Management

Cross-functional Leadership

Governance

GenAI Transformation

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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