[Remote] Content Strategist (Contract) at MetaLab

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Products, Agency, ConsultingIndustries

Requirements

5+ years of experience in content strategy, content design, or UX writing
Portfolio demonstrating strength in designing product content (interface work, systems, and standards)
Strong craft in writing and editing with a focus on clarity, brevity, and usability
Experience designing and operationalizing content systems (voice, tone, nomenclature, and frameworks)
Skilled in running workshops and facilitating conversations with clients and stakeholders
Strategic thinker comfortable with ambiguity
Collaborative and thrives in cross-functional teams

Responsibilities

Design, write, and refine product content (interface copy, onboarding flows, navigational labels, notifications, and education content)
Prototype with words—testing content in real flows and collaborating with designers and researchers
Lead workshops and kickoff activities with clients to align on user needs, brand voice, and content principles
Define and maintain content standards (voice, tone, terminology, taxonomy)
Shape narrative frameworks and content systems that scale across features, platforms, and product ecosystems
Present and explain work clearly to clients and teammates
Collaborate with engineers and producers to ensure content is implemented as intended
Occasionally contribute to MetaLab’s storytelling through editorial writing

Skills

Key technologies and capabilities for this role

Content StrategyContent DesignUX WritingWritingEditingUsabilityCommunicationCollaborationWorkshop FacilitationContent StandardsNarrative FrameworksTaxonomy

Questions & Answers

Common questions about this position

Is this position remote-friendly?

Yes, the company is open to remote candidates for this role.

What experience level is required for this Content Strategist role?

The position requires 5+ years of experience in content strategy, content design, or UX writing, ideally in an agency, consultancy, or multi-client environment.

What key skills are needed for this job?

Candidates need strong writing and editing skills focused on clarity and usability, experience designing content systems like voice, tone, and taxonomy, and skills in running workshops and collaborating with cross-functional teams.

What is the company culture like at MetaLab?

MetaLab fosters an inclusive and diverse environment, hires based on talent with a global perspective, encourages applications from underrepresented groups even if they don't meet every criterion, and emphasizes collaboration across designers, researchers, engineers, and clients.

What makes a strong application for this role?

A strong application includes a portfolio demonstrating product content design like interface work, systems, and standards (not just marketing copy), plus relevant experience even if you don't meet every requirement—apply anyway as they hire based on talent.

MetaLab

Designs and develops digital products

About MetaLab

MetaLab creates digital products for leading companies by offering design and development services. Their process starts with understanding the client's needs, followed by user experience design, and culminates in the launch of the final product. Unlike many competitors, MetaLab focuses on both startups and established enterprises, ensuring that their solutions are tailored to a wide range of clients. The goal of MetaLab is to deliver high-quality, user-centric products that contribute to the success of their clients.

Victoria, CanadaHeadquarters

2006Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, DesignIndustries

201-500Employees

Benefits

Remote Work Options

Risks

AI-driven design tools may reduce demand for traditional design services offered by MetaLab.

No-code platforms could decrease the need for MetaLab's professional design and development services.

Economic downturns may lead to reduced spending on MetaLab's external design services.

Differentiation

MetaLab has a proven track record with high-profile clients like Slack and Google.

The company offers end-to-end design and development services, ensuring comprehensive project execution.

MetaLab specializes in user-centric solutions, enhancing user experience and driving business success.

Upsides

Rising demand for remote collaboration tools boosts need for MetaLab's intuitive interfaces.

AI-driven design tools offer MetaLab opportunities to enhance creativity and streamline workflows.

Focus on accessibility in digital products increases demand for MetaLab's inclusive design offerings.

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