Field Training Manager
Inspire- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor's degree in Marketing, Communications, or a related field, with a minimum of 5 years of experience in training and development, preferably within the SaaS or technology industry. Strong knowledge of the self-care industry, including salon operations, customer experience, and revenue growth strategies is highly desirable. Excellent presentation and facilitation skills are required, along with the ability to create and deliver engaging training programs.
As an Education Manager, you will develop and deliver impactful training programs for both internal teams and Enterprise customers, overseeing the execution and continuous improvement of industry training programs, including weekly in-person and virtual offerings. You will contribute to the team's education strategy, support Sales and Customer Experience teams by providing industry-specific training and guidance, and establish thought leadership through industry evangelism by creating industry-focused content.
Business management platform for beauty services
Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.