eCommerce Manager at Chamberlain Group

Oak Brook, Illinois, United States

Chamberlain Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
eCommerce, RetailIndustries

Requirements

  • Bachelor’s Degree
  • 5-8 years of experience in eCommerce/Amazon account management
  • Experience utilizing digital and eCommerce platforms (Amazon Vendor Central/Seller Central, Amazon Sponsor Ads/AMS)
  • Vendor management experience
  • Strong influence and negotiation skills
  • Knowledge of business financial analysis and P&L management
  • Strategic knowledge of Amazon/eCommerce retail landscape
  • Project management skills
  • Excellent verbal and written communication skills
  • Ability to travel up to 30% - domestically and internationally, valid driver's license

Responsibilities

  • Drive sales and overall P&L impact for the Amazon business in alignment with business objectives
  • Manage day to day activities and relationship with Amazon retail to strengthen overall partnership and achieve mutual business goals
  • Forecast demand and budget to support joint business planning with the customer; identify logistical synergies
  • Partner with business unit teams, supply chain, channel, retail, and finance to ensure Chamberlain Group’s Amazon.com objectives are achieved
  • Generate and develop new business opportunities; conduct quarterly account presentation to internal and external senior leadership
  • Oversee Amazon.com business reporting; measure key metrics and KPIs to drive overall visibility into trends and areas of opportunity
  • Own and manage Amazon marketing budget and ensure ROI performance
  • Collaborate with internal teams to integrate Amazon specific tactics into new product development, product launches and marketing initiatives
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
  • Protect Chamberlain Group’s reputation by keeping information confidential
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
  • Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

eCommerce
Amazon account management
P&L management
Demand forecasting
Budget management
KPI analysis
Business reporting
Marketing ROI
Product launches
Supply chain collaboration

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters
1954Year Founded
VENTURE_UNKNOWNCompany Stage
Hardware, Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.
Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.
Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.
The company provides both DIY and professionally installed access solutions.
Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.
Expansion into smart city infrastructure offers new growth opportunities.
AI-powered predictive maintenance can improve reliability and customer satisfaction.

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