Retention Specialist Manager
QuinceFull Time
Junior (1 to 2 years)
Candidates must reside within 50 miles of Portland, Maine, and possess experience working with automotive dealerships, customer-facing retail, sales, product training, consulting, or performance coaching. Experience with GM software and subscription business is a plus. The role requires a valid driver's license and the ability to travel frequently within the assigned territory.
The District Manager, OnStar & Loyalty will engage dealers through regular contacts and business reviews, acting as a subject matter expert and trusted advisor to build relationships and promote GM's software and subscription business. Responsibilities include providing in-dealership training to drive adoption and sales of products like GM Rewards, OnStar safety services, and subscription plans. The role involves serving as the main liaison between OnStar, GM vehicle brands, and dealerships, building familiarity with current and future product offerings, and acting as a subject matter expert on the My GM Rewards Loyalty program. Additionally, the District Manager will initiate and conduct training sessions with dealer personnel on OnStar's product portfolio and the proper delivery and customer onboarding process, while also building relationships within GM's field team ecosystem.
Designs, manufactures, and sells vehicles
General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.