Distributor Relationship Officer at Medtronic

Jakarta, Jakarta, Indonesia

Medtronic Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Bachelor’s degree in business administration, Marketing, Biomedical Engineering, or related field (Master’s degree is an advantage)
  • Minimum 5 years of commercial experience in the medical device or healthcare industry
  • Proven track record in managing distributor relationships, preferably in a multinational environment
  • Demonstrated success in achieving sales targets, market growth, and AOP alignment through channel partners
  • Strong understanding of the medical device market dynamics in Indonesia, including regulatory landscape, hospital procurement processes, and tender management
  • Familiarity with channel management, territory development, and competitive market analysis
  • Excellent relationship-building, negotiation, and communication skills
  • Strong analytical abilities for evaluating distributor performance and market opportunities
  • Ability to work cross-functionally with marketing, clinical, and operational teams
  • Strategic thinker with a proactive, solution-oriented approach to challenges
  • Proficiency in MS Office applications; experience with CRM systems is an advantage
  • Willingness to travel within assigned territories as needed
  • High ethical standards and adherence to Medtronic’s code of conduct, compliance requirements, and quality standards

Responsibilities

  • Collaborate with distributors to develop and implement business strategies that drive sales growth, expand market presence, and achieve AOP targets. Align distributor plans with Medtronic’s commercial strategy, product priorities, and market development goals
  • Establish and nurture strong, trust-based, and mutually beneficial partnerships with distributors. Act as the primary liaison between Medtronic and distributor leadership, ensuring continuous engagement and alignment
  • Maintain clear, consistent, and transparent communication with distributors. Foster joint initiatives in sales, marketing, training, and market access activities, working closely with internal teams such as Technical Consultants and Training & Education
  • Track and analyze distributor performance against sales, market share, and operational KPIs. Identify performance gaps and implement corrective actions through coaching, planning, and targeted support
  • Provide distributors with necessary tools, resources, and training programs to strengthen their commercial and technical capabilities. Coordinate with internal teams to deliver product knowledge, marketing materials, and clinical education tailored to distributor needs
  • Proactively identify potential risks, market challenges, and compliance issues within distributor operations. Develop and execute mitigation strategies to protect Medtronic’s market position and ensure business continuity
  • Other duties may be assigned

Skills

Strategic Planning
Relationship Management
Sales Growth
Performance Monitoring
KPI Analysis
Training Programs
Risk Mitigation
Compliance
Market Development
Business Strategy

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters
1949Year Founded
$3.2MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.
Spine biologics market growth may attract new entrants, increasing competition for Medtronic.
Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.
The company invests heavily in R&D to drive innovation in medical devices.
Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.
Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.
Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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