Responsibilities

The Director, Liability Claims will lead and manage the day-to-day activities of a team of Claims professionals and third-party partners, developing their technical and leadership skills. They will serve as an expert in managing insurance claims on an individual and portfolio level, acting as a trainer and mentor. This role involves maintaining relationships with clients, carriers, TPA’s, and colleagues, establishing strategic vision and tactical execution of risk mitigation plans, and fostering innovation through technology and data insights. Furthermore, the Director will be responsible for learning and development of Claims Consultants and other Claims colleagues as necessary, and facilitating communication between TPA’s, carriers, and legal teams when escalations arise.