Director, Strategy Advancement - Experience Transformation

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree in Business, Strategy, Healthcare Administration, or a related field, with a minimum of ten years of professional experience in healthcare or an adjacent field. A minimum of five years in management consulting or a similar strategic advisory role, and at least two years of formal leadership experience are required. Proven experience leading cross-functional teams, managing complex, enterprise-level initiatives, and developing direct reports is essential. Exceptional communication, storytelling, and high emotional intelligence are also necessary, along with a deep understanding of value realization, strategic planning, and portfolio management. Experience applying human-centered design methodologies in a strategic context is required.

Responsibilities

The Director, Strategy Advancement will lead the development and execution of strategic initiatives to enhance patient experiences across the CenterWell organization. This includes shaping forward-looking strategies, establishing governance frameworks, and integrating human-centered design practices. Responsibilities involve translating business challenges into actionable strategies, managing a portfolio of transformation initiatives, and monitoring key performance indicators. The role requires building strong relationships with stakeholders, communicating complex ideas persuasively, and leading a team of strategists and analysts, fostering a culture of collaboration and innovation.

Skills

Strategic Leadership

Strategy Development

Governance Frameworks

Human-Centered Design

Consulting

Emotional Intelligence

Cross-functional Team Leadership

Stakeholder Management

Portfolio Management

Innovation

Business Strategy

Patient Experience

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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