Thermo Fisher Scientific

Director, Sales, Industrial

Pennsylvania, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Medical Devices, Laboratory EquipmentIndustries

Position Overview

  • Location Type: Office
  • Job Type: Full time
  • Work Schedule: Standard (Mon-Fri)
  • Salary: Not Specified

This role is for an Industry Director responsible for relationship and account management at key customer accounts with significant potential. The Industry Director will focus on market penetration, profitability, sales forecasting, and account strategy execution.

About Us

Thermo Fisher Scientific offers industry-leading scale, unparalleled commercial reach, unique customer access, and a global footprint. We serve a broad customer base from research and clinical to commercial production, providing opportunities for significant impact in an environment that values support, recognition, and reward. Join our Sales & Marketing team to help customers solve complex challenges.

Key Responsibilities

  • Drive corporate relationships by understanding customer life cycles and contract timeframes.
  • Coordinate needs and opportunity assessments across various customer locations.
  • Measure customer satisfaction and develop strategies for improvement.
  • Drive the Request for Proposal (RFP) process.
  • Coordinate and communicate business development initiatives and strategies.
  • Identify target profitability, terms, and conditions.
  • Create and manage account strategies and implementation plans.
  • Conduct business reviews with customers.
  • Provide direction to managers and sales representatives on account servicing expectations.
  • Drive market share improvement.
  • Identify standard marketing programs and promotions relevant to customers.
  • Evaluate customer performance for contract compliance.

Requirements

  • Education: Bachelor’s degree; MBA preferred.
  • Experience: 10+ years of relevant work experience, with a strong background in science and the specific industry segment.
  • Skills:
    • Confirmed ability to maintain and grow senior-level customer relationships across Sourcing, Production, Research, and Materials Management.
    • Strong financial analysis, negotiation, and project management skills.
    • Strong leadership skills in a matrix environment.
    • Proven sales record.
    • Proficiency in Word, Excel, and PowerPoint; contact management software is a plus.
    • Ability and willingness to travel to customer locations.
    • Demonstrates the Thermo Fisher values (Integrity, Intensity, Innovation, and Involvement).

Skills

Account Management
Customer Relationship Management
Strategic Planning
Market Penetration
Business Development
Proposal Management
Sales Strategy
Team Leadership

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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