Director, Sales, Industrial

Position Overview

• Location Type: Office
• Job Type: Full time
• Work Schedule: Standard (Mon-Fri)
• Salary: Not Specified

This role is for an Industry Director responsible for relationship and account management at key customer accounts with significant potential. The Industry Director will focus on market penetration, profitability, sales forecasting, and account strategy execution.

About Us

Thermo Fisher Scientific offers industry-leading scale, unparalleled commercial reach, unique customer access, and a global footprint. We serve a broad customer base from research and clinical to commercial production, providing opportunities for significant impact in an environment that values support, recognition, and reward. Join our Sales & Marketing team to help customers solve complex challenges.

Key Responsibilities

• Drive corporate relationships by understanding customer life cycles and contract timeframes.
• Coordinate needs and opportunity assessments across various customer locations.
• Measure customer satisfaction and develop strategies for improvement.
• Drive the Request for Proposal (RFP) process.
• Coordinate and communicate business development initiatives and strategies.
• Identify target profitability, terms, and conditions.
• Create and manage account strategies and implementation plans.
• Conduct business reviews with customers.
• Provide direction to managers and sales representatives on account servicing expectations.
• Drive market share improvement.
• Identify standard marketing programs and promotions relevant to customers.
• Evaluate customer performance for contract compliance.

Requirements

• Education: Bachelor’s degree; MBA preferred.
• Experience: 10+ years of relevant work experience, with a strong background in science and the specific industry segment.
• Skills:
  • Confirmed ability to maintain and grow senior-level customer relationships across Sourcing, Production, Research, and Materials Management.
  • Strong financial analysis, negotiation, and project management skills.
  • Strong leadership skills in a matrix environment.
  • Proven sales record.
  • Proficiency in Word, Excel, and PowerPoint; contact management software is a plus.
  • Ability and willingness to travel to customer locations.
  • Demonstrates the Thermo Fisher values (Integrity, Intensity, Innovation, and Involvement).