Director, Relationship Management (Russian Speaking) at S&P Global

İstanbul, İstanbul, Türkiye

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Commodities, EnergyIndustries

Requirements

Russian speaking
Knowledge of the Commodities Industry, both hard and soft, with a focus on energy
Ability to leverage knowledge to enhance client relationships and demonstrate bottom-line benefits from S&P Global products
Expertise in navigating client organizations and orchestrating deployment of corporate-wide resources

Responsibilities

Take ownership of the overall client experience with S&P Global, ensuring satisfaction and engagement
Balance strategic oversight with day-to-day account management to optimize client interactions
Work with Account Manager and specialists to ensure alignment on commercial strategy and value proposition
Build and nurture meaningful, long-lasting relationships with key stakeholders and influential contacts
Navigate client organizations effectively, leveraging internal cross-functional resources to deliver value
Maintain continuous, collaborative communication with clients to gather strategic insights, understand challenges, identify unrecognized issues, and provide tailored solutions
Coordinate with various functions and third parties to ensure service levels and value-added offerings meet client expectations
Act as a broker of S&P Global capabilities and services, advocating for client needs internally and facilitating collaboration among sales and other departments
Analyze client usage of products and services, helping to define potential use cases and enhancements
Monitor and report on the health of relationships with Global Major Accounts
Research client businesses, identify and qualify leads, and collaborate with the Commercial Manager to negotiate and close opportunities
Promote S&P Global CI services and identify new product development needs by engaging with customers
Identify and pursue cross-selling and upselling opportunities
Generate interest in trials and demonstrations, facilitating presentations and connecting appropriate customer contacts
Collaborate closely with Commercial Managers to ensure client retention
Proactively prevent cancellations and mitigate risks by ensuring clients derive ongoing value
Work with Commercial Managers, Support, and other functions to enhance usage and foster broad adoption of enterprise-wide licenses
Communicate potential client and market shifts, changes, reactions, and needs to relevant stakeholders
Monitor and report on usage levels of S&P Global CI services
Collaborate across regional boundaries with other Relationship Managers to ensure consistent execution of the client Account Plan
Provide updates on status, risks, opportunities, and product development needs

Skills

Relationship Management

Commodities

Energy Markets

Russian Speaking

Account Management

Client Engagement

Strategic Oversight

Cross-functional Collaboration

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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