Director - Process & Solution Design Engineering at Las Vegas Sands Corp

Dallas, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, GamingIndustries

Requirements

At least 21 years of age
Proof of authorization to work in the United States
Bachelor’s degree in systems engineering, architecture, or related field preferred (consideration given for demonstrated experience in lieu of degree)
Six Sigma, CBPP, CBPRS or similar certifications preferred
Must be able to obtain and maintain any certification or license required by law or policy
8+ years experience in operational management, process engineering or change management
5 years demonstrated record of accomplishment of managing and coordinating contractors and cross-functional teams
Experience leading remote and local teams
Experience managing metrics-driven initiatives and enthusiasm around data-driven reporting
Demonstrated history of successful high-profile project oversight – especially in high end / branded environments
Ability to work collaboratively and communicate with technology team as well as leadership team, while being a self-starter – and the poise and discipline to know when and how to communicate
Ability to contribute in the development of, and understand RFPs, SoWs, and contract documents
Demonstrated experience managing or enabling change for processes related to mission critical systems, data center commissioning and technology implementation scope
Proficiency in recognizing items that are/are not within the scope of work during the process discussions
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience
Must be able to work varied shifts
Physically access assigned workspace areas

Responsibilities

Drive process optimization across IT teams to document, design, automate, and optimize technology processes
Direct and manage a team of solution consultants
Develop expertise in technology processes and how they are enabled
Facilitate process mapping sessions and document current and future states
Collaborate with IT teams to create roadmaps to enable implementation strategies against future state process designs
Support technical teams in defining sustainable, measurable monitoring through KPI or SLA definition
Enable design reviews with stakeholders and executive leadership, facilitating alignment discussions as needed
Coordinate with internal teams to ensure seamless and consistent execution of technology processes
Identify process optimization opportunities and direct re-engineering efforts
Drive development of training and change management plans
Provide operational leadership throughout solution lifecycle
Evaluate emerging operational opportunities and define action plans to incorporate into current and future processes
Create documentation in support of process solutions
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
Perform job duties in a safe manner
Attend work as scheduled on a consistent and regular basis
Perform other related duties as assigned