Senior Director, Product Marketing
Omada HealthFull Time
Senior (5 to 8 years)
Candidates must have 15+ years of Product Management or related experience, with at least 10 years specifically in the Field Service Management domain. A strong understanding of leveraging AI in work processes, decision-making, or problem-solving is required, along with excellent written and oral communication skills, a bias for action, and outstanding interpersonal and leadership abilities. Experience in Solution Consulting, Solution Architecture, or Enterprise Architecture is a plus.
The Director Outbound Product Manager will create high-quality enablement content to communicate the value of Field Service Management product innovations. They will develop a deep understanding of customer use cases and success outcomes to influence product roadmaps, and create best-practice assets like early product demos to drive adoption. This role involves becoming a trusted resource to promote the product vision to industry influencers, partners, and stakeholders, and collaborating closely with Inbound Product Management, Product Marketing, Product Success, and Technical Alliances on strategy and go-to-market plans. Additionally, the position requires managing fellow Outbound Product Managers and cross-functional teams to achieve shared goals.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.