Responsibilities

As the Director of Revenue Operations, you will collaborate with GTM leadership to identify critical process, resource, and tooling needs, own and optimize the sales technology stack including CRM and customer engagement tools, and utilize data to uncover and optimize all aspects of the customer lifecycle from lead generation through retention and renewal. You will also guide and own the development of forecasting models, providing insights to executive leadership, set rules of engagement across sales teams, own the process and tooling for tracking and paying sales commissions, and deliver Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making.