Director, Enterprise Sales - Payments
Dwolla- Full Time
- Expert & Leadership (9+ years)
Upwork is the world’s largest work marketplace, connecting businesses with highly skilled professionals worldwide. From entrepreneurs to Fortune 100 enterprises, companies trust Upwork’s platform to access expert talent, leverage AI-powered work solutions, and drive meaningful business outcomes. Upwork’s AI-powered platform has facilitated over $20 billion in economic opportunity for professionals worldwide. With professionals spanning 10,000+ skills, including AI and machine learning, software development, sales and marketing, customer support, finance and accounting, and more, Upwork empowers businesses of all sizes to scale, innovate, and build agile teams.
We are searching for a Director of Payments & Financial Services Partnerships to lead, strengthen, and establish strategic relationships within our existing and growing payment and financial services ecosystem. The individual will play a pivotal role on our Partnerships team by enhancing our platform's payment and financial services capabilities and ensuring that our freelancers and clients experience seamless, secure, and flexible payment solutions globally.
The Partnerships team is part of Upwork’s Strategy and Growth function, which also includes Corporate Strategy and Corporate Development. The Partnerships team is a dynamic, high-performing team responsible for sourcing, evaluating, negotiating, and executing strategic partnerships. This role is an integral part of how we think about, build, and scale payments and financial service products and is central to Upwork’s continued growth. We work closely with senior leadership, Product, Design, Engineering, Marketing, Legal, and Finance teams to contribute to Upwork’s long-range strategy and plans. This role in particular will partner closely on a daily basis with the Payments and Marketplaces business units and will lead all aspects of identifying, evaluating, and executing partnerships that have a significant impact on the overall direction of the company.
The Director of Payments & Financial Services Partnerships will report directly to the VP of Strategy, Corporate Development and Partnerships and oversee all Payments and Financial Services partnerships end to end. This person will also partner closely with the GM of Payments and Work Management, and will have a high level of autonomy to identify opportunities to advance all elements of our payments and financial services infrastructure through partnerships globally.
Upwork is the world’s largest work marketplace, connecting businesses with highly skilled professionals worldwide. From entrepreneurs to Fortune 100 enterprises, companies trust Upwork’s platform to access expert talent, leverage AI-powered work solutions, and drive meaningful business outcomes. Upwork’s AI-powered platform has facilitated over $20 billion in economic opportunity for professionals worldwide. With professionals spanning 10,000+ skills, including AI and machine learning, software development, sales and marketing, customer support, finance and accounting, and more, Upwork empowers businesses of all sizes to scale, innovate, and build agile teams.
Online platform connecting freelancers and clients
Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.