Director of Operations

Plano, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Packaging, Industrial Supplies, DistributionIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Operations Management, Supply Chain, or a related field. Significant leadership experience in operations, supply chain, or logistics, preferably in distribution or manufacturing, is required. The role demands a self-starter with the ability to drive results autonomously, experience managing or working in a customer service environment, and a proven track record of implementing measurable process improvements. Strong analytical and problem-solving skills, exceptional leadership, communication, and team development skills, proficiency with inventory management systems, ERP software, and customer service platforms, and familiarity with Lean, Six Sigma, or other operational excellence methodologies are also essential.

Responsibilities

The Director of Operations will lead warehouse and driver teams to ensure accurate, on-time order fulfillment and implement industry-standard processes to improve inventory accuracy and efficiency. They will resolve day-to-day operational issues, streamline order processing with the Customer Service Manager team, and design KPI dashboards to track performance. Responsibilities also include reporting on key metrics, identifying bottlenecks for process improvements, managing logistics for business expansion, and building systems to handle increased sales volume while maintaining quality.

Skills

Operations Management

Warehouse Management

Logistics

Customer Service

Process Improvement

KPI Development

Data Analysis

Team Leadership

Inventory Management

Freight Management

Teamshares

Facilitates employee ownership of small businesses

About Teamshares

Teamshares facilitates employee ownership of small businesses, focusing on those whose owners are nearing retirement. The company purchases these businesses and gradually transfers ownership to the employees, starting with 10% of the stock and increasing to 80% over 20 years. This approach helps maintain business continuity and prevents job losses that can occur when a business is sold to an outside buyer. Teamshares generates revenue from the profits of the businesses it acquires and also offers proprietary software, education, and financial products. By promoting employee ownership, Teamshares not only supports the financial stability of employees but also strengthens the local economy by preserving small businesses. The company differentiates itself by recruiting mission-driven leaders for the acquired businesses and providing them with extensive training.

New York City, New YorkHeadquarters

2019Year Founded

$214.3MTotal Funding

DEBTCompany Stage

Fintech, Social ImpactIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

401(k) Retirement Plan

Profit Sharing

Paid Parental Leave

Risks

Expansion into Japan may expose Teamshares to unfamiliar regulatory environments.

Increased competition from platforms like SKROL could challenge Teamshares' market position.

Reliance on debt financing could increase financial risk if businesses underperform.

Differentiation

Teamshares is a market leader in small business employee ownership with 84 acquisitions.

The company uniquely transitions 80% ownership to employees over 20 years.

Teamshares provides proprietary software, education, and financial products to acquired businesses.

Upsides

Teamshares plans to expand into Japan, supported by major financial institutions.

The 'small business silver tsunami' offers significant acquisition opportunities for Teamshares.

Increased interest in employee ownership models supports Teamshares' mission and growth.

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Director of Operations

Requirements

Responsibilities

Skills

Teamshares

About Teamshares

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

401(k) Retirement Plan

Profit Sharing

Paid Parental Leave

Risks

Expansion into Japan may expose Teamshares to unfamiliar regulatory environments.

Increased competition from platforms like SKROL could challenge Teamshares' market position.

Reliance on debt financing could increase financial risk if businesses underperform.

Differentiation

Teamshares is a market leader in small business employee ownership with 84 acquisitions.

The company uniquely transitions 80% ownership to employees over 20 years.

Teamshares provides proprietary software, education, and financial products to acquired businesses.

Upsides

Teamshares plans to expand into Japan, supported by major financial institutions.

The 'small business silver tsunami' offers significant acquisition opportunities for Teamshares.

Increased interest in employee ownership models supports Teamshares' mission and growth.

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