Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Localization Technology, SaaS, Translation Management SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified

This role is for our mother company, XTM. XTM International, a global leader in localization technology, has acquired Transifex, an innovative SaaS-based Localization & Translation Management Platform. Transifex provides the required connectivity and advanced AI capabilities to help customers easily and continuously translate digital content on platforms such as SaaS, software, and websites, as well as mobile apps, games, videos, and much more. XTM International is a leading provider of translation management software (TMS). The company's cloud-based platform helps businesses streamline their translation processes and improve efficiency.

We are looking for a strategic and hands-on Director of Cloud Operations to lead our infrastructure and DevOps initiatives across a global SaaS platform. This is a critical leadership role that ensures the scalability, reliability, and security of our systems while driving innovation in cloud operations.

Responsibilities

  • Lead, mentor, and grow high-performing DevOps and system administration teams.
  • Own the end-to-end DevOps strategy across XTM’s product suite, including CI/CD, infrastructure as code, observability, and release management.
  • Oversee operations across multiple cloud and hosting environments, ensuring consistent performance and availability.
  • Collaborate with Engineering to evolve and transform our operations to the next level of reliability and scalability.
  • Drive the adoption of best practices in security, automation, monitoring, and incident response.
  • Champion cost optimization, capacity planning, and future scalability.
  • Ensure compliance with data protection regulations, security standards, and industry best practices.
  • Lead incident response and postmortem processes, ensuring continuous learning and improvement.
  • Define and track KPIs for infrastructure reliability and other key metrics.
  • Manage vendor relationships, including cloud providers and DevOps tooling platforms.
  • Improve Reliability, Scalability, Security, and Operations of our SaaS platform.

Requirements

  • Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required.
  • Fluency in English.
  • Experience leading teams supporting AWS and/or Google Cloud Platform.
  • Architectural experience building and managing large scale cloud platforms.
  • Strong expertise in AWS, Kubernetes, Terraform, Docker, CI/CD pipelines (e.g., Jenkins, GitLab CI).
  • Solid understanding of modern DevOps practices, site reliability engineering (SRE), and infrastructure as code (IaC).
  • Experience managing hybrid hosting environments, including cloud, on-premise, and private cloud.
  • Excellent cross-functional leadership skills.
  • Strategic thinker with hands-on technical skills.
  • Excellent client-facing skills with effective communication, presentation, verbal, and written skills.
  • Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole.
  • Possess a problem-solving attitude and are adaptable in the face of change.
  • Resilient in the face of challenges, change, and ambiguity.
  • Optimistic and believe that you can make a problem into a solution.
  • Familiarity with ISO 27001, SOC 2, GDPR, and other regulatory frameworks is a plus.

Company Information

XTM International is a leading provider of translation management software (TMS). The company's cloud-based platform helps businesses streamline their translation processes and improve efficiency. XTM International, a global leader in localization technology, has acquired Transifex, an innovative SaaS-based Localization & Translation Management Platform.

Benefits

The health of our company and the success of the SaaS product we offer is directly related to the work environment we create for ourselves. With this in mind, we strive to create a welcoming and positive place in which we work and thrive!

Skills

DevOps
CI/CD
Infrastructure as Code
Observability
Release Management
Cloud Operations
Security
Automation
Monitoring
Incident Response
Cost Optimization
Capacity Planning
Vendor Management

Transfix

Logistics platform connecting shippers and carriers

About Transfix

Transfix connects shippers and carriers in the freight brokerage market through its platform. It utilizes artificial intelligence and machine learning to match shippers with a network of over 425,000 vetted carriers, addressing the unpredictability of shipping full truckload freight. The platform provides real-time visibility, workflow automations, and insightful dashboards, helping clients manage their logistics effectively. Unlike traditional brokers, Transfix positions itself as a trusted logistics partner, combining human expertise with technology to offer competitive pricing and superior service. The company also prioritizes sustainability, aiming to help clients move freight securely and efficiently while being responsible to customers, shareholders, employees, and the planet.

New York City, New YorkHeadquarters
2013Year Founded
$248.1MTotal Funding
SERIES_FCompany Stage
Data & Analytics, AI & Machine LearningIndustries
201-500Employees

Benefits

Competitive base salaries
Thriving employee resource groups
401(k)
Equity awards
Learning and development opportunities
Generous vacation and time off policies
Competitive health and life benefits
Commuter and childcare benefits
Zero-premium base medical plan
12-week paid parental leave

Risks

Competition from platforms like Uber Freight could pressure Transfix's market share.
The sale to NFI may affect service quality and customer relationships.
Freight fraud poses a significant risk despite Transfix Shield's launch.

Differentiation

Transfix uses AI to match shippers with over 425,000 vetted carriers.
The platform offers real-time visibility and workflow automations for logistics management.
Transfix emphasizes sustainability and responsibility in its logistics solutions.

Upsides

Partnerships with DAT and SONAR enhance Transfix's data-driven pricing platform.
The sale to NFI allows Transfix to focus on software and data solutions.
Transfix Shield addresses identity fraud in the freight industry.

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