Director of Design at VTS

New York, New York, United States

VTS Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
PropTech, SaaS, Real EstateIndustries

Requirements

  • 8+ years in product design with at least 3 years in a leadership role
  • Proven success leading design teams in SaaS or B2B/B2B2C environments
  • Strong portfolio showcasing end-to-end product design and design systems
  • Experience running usability tests, experiments, design sprints, and data-driven design iterations
  • Excellent communication and storytelling skills; ability to influence at all levels
  • Comfort navigating ambiguity and driving clarity in complex problem spaces
  • Located in New York, NY, and able to work from the office four days a week

Responsibilities

  • Lead, grow, and inspire a small but mighty team of product designers, setting clear goals and fostering career growth
  • Drive the vision and strategy for design across the entire VTS product suite (Leasing, Market, Data, Activate, and Multifamily)
  • Partner with Product and Engineering leadership to deliver elegant, scalable, and user-centered solutions
  • Maintain a consistent discovery process — including generative research, usability testing, and design experiments — to validate decisions and measure impact
  • Present design rationale to stakeholders and influence product and business decisions
  • Foster a collaborative design culture that thrives in ambiguity and fast-changing environments
  • Explore AI and agentic design opportunities; collaborate with data and engineering teams to integrate intelligence into workflows
  • Establish a design vision and strategy aligned with company objectives
  • Deliver measurable improvements to usability, time-to-value, and customer satisfaction across products
  • Launch updates to the design system that increase speed and consistency of delivery
  • Build credibility as a trusted partner with Product, Engineering, and Executive stakeholders

Skills

Key technologies and capabilities for this role

Product DesignDesign SystemsUsability TestingGenerative ResearchDesign ExperimentsAI DesignAgentic DesignDesign LeadershipSaaS DesignB2B Design

Questions & Answers

Common questions about this position

What is the work location and office requirement for this role?

The position is located in New York, NY, and requires working from the office four days a week.

What benefits does VTS offer?

VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, a 401(k) plan, executive coaches, training and career development programs, an education stipend, and fun perks like quarterly happy hours, wellness events, clubs, and team lunches.

What experience and skills are required for the Director of Design role?

Candidates need 8+ years in product design with at least 3 years in leadership, proven success leading design teams in SaaS or B2B/B2B2C environments, a strong portfolio showcasing end-to-end product design and design systems, experience with usability tests, experiments, design sprints, and data-driven iterations, plus excellent communication and storytelling skills.

What is the company culture like at VTS?

VTS fosters a collaborative culture in an open floor plan, promotes cross-functional collaboration, and values striving for excellence, being customer obsessed, curious, moving as one, and taking ownership, with perks like happy hours, wellness events, and career development.

What makes a strong candidate for this Director of Design position?

A strong candidate has 8+ years of product design experience including 3+ years in leadership in SaaS or B2B environments, a portfolio demonstrating end-to-end design and systems, skills in research and testing, and the ability to communicate and influence in ambiguous settings.

VTS

Software solutions for commercial real estate

About VTS

VTS offers software solutions for the commercial real estate (CRE) industry, focusing on leasing, asset management, and marketing. Its platform centralizes portfolio data, providing real-time insights that help clients make informed decisions and improve efficiency. VTS stands out with its subscription-based model and features like the VTS Market solution, which enhances tenant engagement through data analytics. The company's goal is to empower CRE revenue teams to optimize performance and increase revenue.

New York City, New YorkHeadquarters
2012Year Founded
$296.3MTotal Funding
SERIES_ECompany Stage
Enterprise Software, Real EstateIndustries
501-1,000Employees

Benefits

Be Taken Care Of - VTS offers competitive compensation, comprehensive health benefits (including dental and vision), flexible vacation time and a 401(k) plan.
Parental Leave - 16 weeks 100% paid parental leave to the primary caregiver and 6 weeks 100% paid parental leave to the secondary caregiver.
Wellness - Dedicated monthly wellness events to promote physical and mental well-being.
Executive Coaching - Dedicated executive coaches on-site available to all employees, no matter what role you have in the company.
Own a Piece of Something Big - Be an owner of the company you’re building with our equity packages.
Never Stop Learning - Benefit from a culture that promotes new learning. VTS regularly hosts informal education sessions and provides an allowance for external courses.

Risks

Emerging proptech startups may erode VTS's market share with similar SaaS solutions.
Economic downturns could reduce demand for VTS's leasing and asset management platforms.
Data privacy concerns may impact VTS's ability to utilize data for analytics.

Differentiation

VTS unifies owners, operators, brokers, and customers in a single real estate platform.
VTS Activate Workplace enhances employee engagement with personalized, branded workplace experiences.
VTS 4 uses AI to predict tenant demand 6-9 months ahead of leasing activity.

Upsides

VTS's platform manages over 13 billion square feet, showcasing its extensive market reach.
The launch of VTS Activate Multifamily expands VTS's presence in the residential sector.
Demand for office space is growing, with VTS's VODI indicating positive leasing trends.

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