Head of People Operations
PrimerFull Time
Expert & Leadership (9+ years)
Candidates should have 15+ years of professional experience in People Operations, a proven track record of redesigning processes using AI and technology, and experience leading People Operations in international geographies, ideally the UK and EMEA. The ideal candidate has experience scaling companies from a few hundred to over a thousand employees, possesses strong leadership skills with experience managing remote teams across different time zones, and approaches problems with both expertise and first principles thinking.
The Director of Global People Operations will own and operate key People Operations areas including onboarding, offboarding, immigration, benefits administration, HRIS management, and compliance. They will be responsible for creating a delightful employee experience for People Operations processes, driving continuous improvement through AI and technology, and managing a high-performing team of People Operations generalists. This role also involves measuring the impact of People Operations, partnering with Legal for compliance, and collaborating with other People team leaders to integrate People Operations with the overall People strategy.
AI platform for business process optimization
Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.