Humana

Associate Director of HR Technology - AI / Workday

Virginia, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's degree in a relevant field and have over 7 years of experience in HR, HR technology, or people analytics, with at least 3 years in a leadership role. Deep expertise in HRIS platforms such as Workday, ServiceNow, and Cornerstone is required, along with strong HR domain knowledge and demonstrated success in leading process reengineering and automation initiatives. A strong analytical mindset, experience managing global HR Tech strategies and system consolidation, and the ability to influence cross-functional teams are also essential. Familiarity with compliance standards, HR data governance, and system audit-readiness is necessary.

Responsibilities

The Associate Director of HR Technology will develop and execute a forward-looking HR technology strategy aligned with business growth, automation, and the digital employee experience. They will serve as a liaison between HRIT and business stakeholders, lead a team of HR associates and contractors, and identify emerging HR technologies and AI capabilities. Responsibilities include overseeing the implementation, enhancements, and support for key platforms like Workday, ensuring system performance, data integrity, and security, and building a data and analytics function for workforce insights. The role also involves driving continuous improvement through automation and digital workflows, managing third-party vendors and contracts, and collaborating with other departments on sourcing and commercial terms.

Skills

HR Technology
Workday
ServiceNow
Phenom
Cornerstone
AI
Automation
HRIS
Data Analytics
Vendor Management
RFP
SLA
Digital Employee Experience
Workforce Planning
System Implementation
System Enhancements
System Support
Governance
Compliance

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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