Associate Director, Human Resources Technology

Employment Type: Full-time

Position Overview

Humana is seeking a forward-thinking Associate Director for Human Resources Technology to join our HRIT leadership team. In this role, you will shape and execute our HR technology roadmap, ensuring alignment with enterprise strategy and the evolving needs of our HR organization. You’ll bring a deep understanding of HR technology trends and lead innovation across our systems to deliver a modern, data-driven, and scalable associate experience.

Key Responsibilities

• Develop and execute a forward-looking HR technology strategy that supports business growth, drives automation, and enhances the digital employee experience.
• Serve as a trusted advisor to HR customers – serve as the primary liaison between HRIT and business stakeholders to ensure solutions meet end-user needs and strategic goals.
• Lead a team of HR associates and contractors, driving a culture of innovation, excellence, and accountability.
• Identify and champion emerging HR technologies, AI capabilities, and automation to improve workforce intelligence and operational efficiency.
• Oversee implementation, enhancements, and support for key platforms including Workday, ServiceNow, Phenom, Cornerstone, and related technologies.
• Ensure strong system performance, data integrity, and security through rigorous governance and proactive compliance practices.
• Build a best-in-class HR data and analytics function to deliver insights on workforce planning, retention, engagement, and performance.
• Drive continuous improvement across HR processes through automation, digital workflows, and user-centric design.
• Manage third-party vendors and contracts—including SLAs, renewals, and RFPs—ensuring service quality, cost-effectiveness, and future scalability.
• Collaborate with Finance, Legal, and Procurement to ensure alignment on sourcing, renewals, and commercial terms.

Requirements

• Required Qualifications:
  • Bachelor’s degree in a relevant field.
  • 7+ years of experience in HR, HR technology, or people analytics; at least 3 years in a leadership role.
  • Deep expertise in HRIS platforms (e.g., Workday, ServiceNow, Cornerstone).
  • Strong HR domain expertise.
  • Demonstrated success leading process reengineering and automation initiatives.
  • Strong analytical mindset with a proven track record of data-driven decision-making and workforce analytics.
  • Experience managing global HR Tech strategies and system consolidation.
  • Proven ability to influence cross-functional teams, build stakeholder alignment, and drive innovation.
  • Familiarity with compliance standards, HR data governance, and system audit-readiness.
• Preferred Qualifications:
  • MBA or other Advanced Degree.
  • Demonstrated ability to run large-scale, highly visible programs with responsibility for multiple project teams.
  • Solid understanding of operations, technology, communications, and processes.
  • Six Sigma certification.
  • ITIL certification.

Additional Information

• Work-At-Home Requirements:
  • Must have the ability to provide a high-speed DSL or cable modem for a home office.
  • Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mbps download x 10mbps upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40

Company Information

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Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifi