Director of Client Strategy, Corporate
YipitDataSalary not specified
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree and possess at least 10 years of experience in a relevant industry, with a strong understanding of industry trends, challenges, and opportunities. They should have proven experience in developing and presenting business cases, articulating value propositions, and engaging with clients at a strategic level. Strong analytical and communication skills are essential, along with the ability to collaborate effectively with internal teams.
Responsibilities
As a Director, Industry Value Advisor, you will develop a deep understanding of the industry landscape, stay updated on industry developments, and create tailored value propositions for clients. You will collaborate with sales, product, and marketing teams to quantify the potential value and ROI of implementing solutions, work closely with clients to understand their strategic goals, and serve as a trusted advisor to clients. Additionally, you will contribute to thought leadership initiatives, provide training and enablement to the sales team, and partner with internal teams to ensure a cohesive approach to client engagements.
Skills
Industry knowledge
Client engagement
Strategic thinking
Business case development
ROI analysis
Industry trend analysis
LivePerson
Digital customer engagement and communication tools
About LivePerson
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.
Key Metrics
New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees