Director, Family Office Solutions at Northern Trust

Miami, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

Expertise in financial analysis and client servicing
Private and commercial lending and/or leasing experience
Advanced knowledge of the banking industry, competition, and financing, usually acquired through formal education and experience
Knowledge of investments, trust, and financial consulting concepts to identify cross-selling opportunities
Skills in negotiation, leadership, and sales to develop client, prospect, and partner network relationships
Excellent oral and written communication skills
Highly flexible and adaptable to change
Ability to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
Ability to communicate difficult concepts and negotiate with others to adopt a different point of view
Specialized depth and/or breadth of expertise in own job discipline or field

Responsibilities

Manages a client base of existing and prospective ultra-high net worth (UHNW) clients
Oversees the retention and growth of assigned client group through a defined, structured, consistent service and sales model
Provides advice-driven solutions to solidify current relationships and capture additional opportunities
Cultivates and manages deep, long-term relationships with UHNW clients, acting as their trusted advisor and navigating complex financial needs
Gains a comprehensive understanding of each client’s unique family dynamics, financial goals, and philanthropic aspirations through deep assessment and annual recapping with a client letter
Ensures development and implementation of customized wealth management strategies for UHNW clients
Develops tailored meeting agendas with proactive, targeted advice and a relationship timeline to fulfill client goals in the short, medium, and long term
Reviews individual account relationships to determine banking and investment needs; anticipates and creates opportunities to enhance client relationships
Places emphasis on relationship building and participates in development of new and integrated solutions to client needs; brings in experts when appropriate, closes sales, and ensures smooth delivery while communicating emerging needs
Structures and negotiates complex loans within authorized lending limits and ensures credit quality
Provides financial services to clients, including wealth structuring, credit facilities, banking, asset management, budgeting, insurance, charitable giving, wealth transfer, and tax services
Builds relationships with internal and external partners and centers of excellence
Incorporates digital solutions and capabilities to enhance the client experience