Enterprise Global Account Director
DoceboSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Food & Beverage, Biotechnology, Small Business SupportIndustries
Requirements
Candidates should possess at least 7 years of sales and/or account management experience, with a preference for more sales experience than account management or customer success, and at least 3 years in a senior leadership role. They should have a proven track record of managing enterprise sales teams and scaling revenue in a food service distribution environment or within a food technology space, along with experience and knowledge within the coffee and cafe vertical being a plus. Strong analytical skills, including comfort with enterprise CRM systems, Slack, Excel, and the Google Suite, are required, as well as an excellent executive presence with exceptional communication and collaboration skills.
Responsibilities
The Director of Enterprise Sales and Account Management will lead the strategy and execution of enterprise-level customer acquisition and retention efforts, including establishing sales and retention targets, managing performance against KPIs, coaching and developing a team of enterprise sales managers and account managers, identifying whitespace opportunities, driving acquisition of net new enterprise accounts, managing key strategic customers, ensuring expansion of wallet share and contract renewals, and using data and market insights to inform strategic decisions. They will also partner cross-functionally with Customer Support, Marketing, Operations, and Product to deliver a seamless customer experience, oversee onboarding, success planning, and relationship management for all enterprise accounts, and ensure effective execution of strategic account management plans.
Skills
Sales Leadership
Team Management
Account Management
Strategic Planning
Performance Metrics
Cross-functional Collaboration
Customer Retention
Business Development
Odeko
Streamlines operations for independent coffee shops
About Odeko
Odeko offers a dashboard that helps small businesses, particularly independent coffee shops, manage their operations more effectively by simplifying ordering and vendor management, saving clients about 10 hours a week. The company reduces carbon emissions by 66% through consolidated deliveries and helps clients save 21% on goods, potentially increasing their annual profits by 5%. Unlike competitors, Odeko focuses on empowering small to medium-sized businesses with a subscription-based service tailored to their needs. The goal is to enhance customer success while promoting sustainability and operational efficiency.
Key Metrics
New York City, New YorkHeadquarters
2019Year Founded
$265.6MTotal Funding
SERIES_DCompany Stage
Food & Agriculture, Consumer GoodsIndustries
51-200Employees