Director, Ecosystem & Technology Partnerships at PagerDuty

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry
Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments
Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to clearly articulate technical concepts to various audiences
Strong technical acumen and business insight to identify and capitalize on market opportunities and position
Demonstrated experience in building and scaling strategic partnerships, and managing multiple stakeholders across customers, partners, and internal teams
Strong established network within the enterprise software ecosystem, including executive and strategic relationships with multiple enterprise software vendors, startups & developer ecosystem
Successfully drives complex cross-functional initiatives with planning, execution and accountability
Bachelors Degree/MBA preferred
Strategic thinking and tactical execution capabilities, with an entrepreneurial mindset and the ability to operate in a fast-paced environment
Self-starter with excellent communication skills, able to influence without direct authority, and capable of building consensus across diverse stakeholder groups
Results-oriented, data-driven, and able to balance multiple priorities while maintaining attention to detail
Comfortable with ambiguity, able to create a structured path and thesis with a bias to action

Responsibilities

Own the vision and execution of the ecosystem strategy, aligned with corporate goals, to expand market, drive growth and accelerate product adoption and innovation
Develop ecosystem strategy & plan
Identify, develop, and manage strategic technology partnerships that enhance the platform's value proposition across AI, Cloud, DevOps, ITOps, SecOps and BizOps
Serve as the primary liaison between partners and internal stakeholders
Drive joint go-to-market initiatives, solutions and technical integrations
Build and maintain relationships with key ecosystem players
Identify market opportunities
Drive joint use-case, customer value / stories, increasing awareness through joint partner initiatives and enabling partner-influenced growth
Collaborate closely with product management, engineering, marketing, and sales teams to ensure alignment and successful execution of partnership initiatives
Regular travel to attend industry events, meet with partners, and participate in strategic planning sessions

Skills

Ecosystem Strategy

Partnership Management

Cloud

DevOps

ITOps

SecOps

BizOps

Go-to-Market

Technical Integrations

Product Management

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees