Senior Director of Platform
AlmaFull Time
Expert & Leadership (9+ years)
The Director, Digital Product & Platform must have experience shaping and delivering digital visions to drive business strategy. They should be able to define and lead roadmaps for core digital platforms, positioning them as scalable, high-value products. Experience in aligning platform innovation with customer needs and market assessments is essential. The role requires leadership in cross-functional partnerships, including with Data & Insight, Strategic Operations, Commercial, and GBS teams, as well as enterprise IT, DevOps, and Security. Building and mentoring a team of product managers and platform owners is also a key requirement. Defining and supervising KPIs for adoption, uptime improvement, ESG contribution, and customer ROI is necessary.
The Director, Digital Product & Platform will lead the multi-year product and platform strategy for AMS digital tools, ensuring alignment with Connected Value, Insight-to-Action, and automation goals. They will prioritize features and investments based on customer impact, value, and market differentiation. This role involves serving as the business product owner for AMS digital platforms, leading the full lifecycle from concept to scale and delivering rapid deployments. They will partner with various departments to integrate platform outputs into service delivery and customer success, and lead governance forums to align investment and resolve dependencies. Driving internal adoption of digital tools, building feedback loops for iteration, and ensuring platforms meet scalability, security, and compliance standards are also key responsibilities. Finally, they will translate platform performance into strategic wins for AMS.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.