Senior Market Research Professional
HumanaFull Time
Senior (5 to 8 years)
Candidates should possess twelve plus years of market research or consumer insights experience, including managing high-impact teams and agency/vendor relationships, deep expertise in both qualitative and quantitative research methodologies, proven experience applying NLP, text analytics, and social listening to derive consumer insights from unstructured data, fluency in tools such as SPSS, R, Python, Qualtrics, Alchemer, NVivo, Tableau, and/or similar, strong strategic thinking, storytelling, and executive communication skills, and demonstrated ability to influence senior stakeholders and drive data-informed decisions.
The Director of Consumer Insights will lead, mentor, and develop a team of Consumer Insights professionals, design and execute comprehensive consumer research programs using a mix of quantitative, qualitative, and advanced analytic methodologies, leverage NLP, sentiment analysis, and other AI-driven tools to mine unstructured data sources, integrate multiple data sources to develop a holistic view of the consumer journey, deliver strategic recommendations that influence marketing, product, and customer experience teams, champion emerging market research technologies, develop audience segmentation frameworks and customer personas using advanced analytics, build and maintain standardized dashboards and reporting tools, stay current on market research trends, and partner cross-functionally to embed insights into go-to-market plans and brand strategy.
Global provider of technology solutions and services
Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.