Director, Product Management (Consumer)

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Mortgage, BiotechnologyIndustries

Requirements

Candidates should have experience as a seasoned product leader with a background in complex consumer SaaS products, ideally within a regulated domain like Fintech. A growth-centric approach and the ability to drive large cross-functional teams are essential. Experience in shaping, phasing, and distributing products via a Mortgage Servicing SaaS product is also required.

Responsibilities

The Director of Product Management will create the consumer strategy, roadmap, and partnerships for Valon's consumer-facing product portfolio. This includes growing the lending business, partnering with the insurance business, building mobile apps, and launching new consumer products. The role involves leading and growing a team of product managers, fostering innovation, and collaborating with Engineering, Design, BizOps, and operations to ship impactful products at scale. Developing deep user empathy through research and data analysis is also a key responsibility.

Skills

Product Management

Consumer Product

Mortgage Servicing

Financial Technology

Platform Development

User Experience

Regulatory Compliance

Strategic Planning

Product Vision

Product Execution

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

Risks

Increased competition may erode Valon's market share.

Rising interest rates could reduce mortgage refinancing activities.

Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.

The company provides real-time, accurate mortgage information to homeowners.

Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.

Adoption of AI tools enhances Valon's customer service capabilities.

Mobile-first solutions align with Valon's interface, boosting user engagement.

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