Director, Client Services at StackAdapt

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Advertising, Digital Marketing, AdTechIndustries

Requirements

Strategic leadership and management experience
Proven ability to build and manage high-performing teams
Strong client relationship management skills
Deep understanding of advertising and digital marketing concepts
Data analysis and reporting skills
Excellent communication and presentation skills

Responsibilities

Participate in account planning and execution, aligning with Sales counterparts
Oversee major client initiatives and act as a senior point of contact
Define and set standards for client management excellence in the territory
Utilize data and client feedback to inform strategy and optimization practices
Set standards for industry engagement and knowledge-sharing
Collaborate with internal teams (Product, Sales, Solutions, Marketing, etc.) to translate client feedback into platform improvements
Represent the territory’s needs and insights across departments, influencing cross-functional decisions
Champion and lead Global Client Services initiatives
Lead a team of Account Managers, ensuring alignment with StackAdapt’s objectives

Skills

Key technologies and capabilities for this role

Digital MarketingAdvertisingData AnalysisClient Relationship ManagementTeam LeadershipAccount ManagementCampaign ManagementPerformance OptimizationStrategic PlanningReporting

Questions & Answers

Common questions about this position

Is this position remote, and are there any location preferences?

Yes, this is a remote position, with prioritization for candidates in Texas, Ohio, West Virginia, Indiana, or Michigan. StackAdapt is a remote-first company.

What is the salary for the Director of Client Services role?

This information is not specified in the job description.

What skills and experience are required for this role?

Required skills include strategic leadership and management experience, proven ability to build and manage high-performing teams, strong client relationship management skills, deep understanding of advertising and digital marketing concepts, data analysis and reporting skills, and excellent communication and presentation skills.

What is the company culture like at StackAdapt?

This information is not specified in the job description.

What makes a strong candidate for the Director of Client Services position?

A strong candidate will have strategic leadership experience, proven success in building high-performing teams, strong client relationship management, deep knowledge of advertising and digital marketing, data analysis skills, and excellent communication abilities.

StackAdapt

Programmatic advertising and digital marketing platform

About StackAdapt

StackAdapt specializes in programmatic advertising, which uses software to automate the buying of digital ads. The company provides a platform that enables businesses to run display, video, and native advertising campaigns efficiently. Its main product is a Demand Side Platform (DSP) that allows advertisers to purchase digital ad space in real-time, ensuring that ads reach the right audience at the right moment. Unlike many competitors, StackAdapt does not require monthly minimum spending, giving clients flexibility in their advertising budgets. The company also offers a Creative Studio to help clients enhance their ad content for better results. StackAdapt is particularly recognized for its expertise in native advertising, boasting the largest scale in the industry with numerous integrations and partnerships. The goal of StackAdapt is to empower agencies and brands to maximize their digital advertising efforts through a comprehensive and flexible platform.

Toronto, CanadaHeadquarters

2014Year Founded

$4.2MTotal Funding

SERIES_BCompany Stage

Consumer Software, EntertainmentIndustries

1,001-5,000Employees