【Digital Workplace】Field Service Technician - Intune Device Management at DXC Technology

Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 2+ years of experience managing iOS, Android, Windows devices using any MDM Solution
Intune Certified
Experience migrating Windows 10/11 devices from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment
Expertise in PowerShell Scripting and proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) is an advantage
In-depth knowledge to create and configure MDM policies
Knowledge of Device and User based Certificates (SCEP and NDES)
Excellent teamwork skills balanced with the ability to work independently
Proven interpersonal skills and basic knowledge of office tools (e.g., Excel, PowerPoint, PowerBI) for collecting and manipulating distribution results

Responsibilities

Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune
Manage application lifecycle
Unattended enrollment of Windows, Mac, iOS, and Android devices
Manage Software Updates and Feature Updates for Windows 10/11
Manage OS Upgrades for Windows, Mac, iOS, and Android devices
Create packages using PowerShell App Deployment Toolkit (PSADT)
Expert-level Windows 10/11 build architecture and deployment experience, including customization and “branding” of a Windows 10/11 build
Windows Autopilot deployment experience using Azure/Intune
Mapping of Active Directory GPO controls and settings to Intune MDM Policies
Implementation of Kiosk Profiles
Experience in device management for Windows, iOS/iPadOS, macOS, and Android
Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules, etc
End-to-end management and troubleshooting of Windows, Mac, iOS, and Android devices, including OS, Application, Configuration, and Compliance management
Perform complex resolution activities to diagnose issues (related to application deployment, configuration issues, etc.)
Perform Quality Assurance focusing on end-user experience
Work with various teams to complete solutions as per the requirement/request from business

Skills

Key technologies and capabilities for this role

IntunePowerShellAzure ADSCCMWindows AutopilotPSADTMDMActive DirectoryGPOBatch ScriptsVBSiOSAndroidWindows 10/11Mac

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What are the key skills required for this Intune Engineer role?

Candidates need minimum 2+ years managing iOS, Android, Windows devices using MDM, Intune certification, experience migrating from On-Prem AD+SCCM to Azure AD+Intune, and expertise in PowerShell scripting.

What teamwork skills are needed for this position?

Excellent teamwork skills balanced with the ability to work independently are required, along with proven interpersonal skills.

What makes a strong candidate for this Field Service Technician role?

A strong candidate will have Intune certification, hands-on migration experience from SCCM to Intune, PowerShell expertise, and in-depth knowledge of MDM policies for multiple device types.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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