Digital Sales Representative - EMEA

Position Overview

Twilio is seeking a Digital Sales Representative to play a key role in further growing the business. This position is responsible for driving net new revenue through customer acquisition, value/solution selling, and closing deals across all segments throughout EMEA. The ideal candidate will live the Twilio Magic, be passionate about working with customers, and have experience in selling and closing in the cloud communications platform market.

About Twilio

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

• Responsible for driving new revenue for a specific territory, while maintaining the highest levels of customer satisfaction.
• Work with customers across all verticals to understand their business and technical requirements.
• Understand the capabilities of Twilio’s communications API platform to design solutions for customer-specific use case needs.
• Work diligently with cross-functional internal teams (Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
• Demonstrate passion, ability to think outside the box, and possess world-class interpersonal and communication skills to make complex technical and financial details sound simple.
• Ability to balance competing priorities and manage multiple projects/deals simultaneously.
• Show passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• At least 2+ years of sales / customer-facing experience in a tech space, with a record of top performance within a full sales cycle role.
• An understanding of the cloud computing / communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling.
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple.
• Technical solutions selling experience and enjoys working with real customers—listening to them and solving problems.
• High adaptability, with comfort trying new things and building within a rapid-paced environment.

Location

• Location Type: Remote
• Base Location: Ireland

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Company Culture

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and build the future.