Dental Practice Manager at Tendo

Cambridge, Massachusetts, United States

Tendo Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, DentalIndustries

Requirements

  • Bachelor’s Degree preferred (or equivalent experience)

Responsibilities

  • Lead and Inspire: Build a studio culture rooted in collaboration, positivity, and performance. Foster a people-first environment where team members feel empowered, supported, and excited to deliver amazing care
  • Operational Leadership: Manage the day-to-day operations of a high-volume studio, ensuring excellence across staffing, scheduling, inventory management, compliance, and member experience
  • Drive Revenue, Sales, and Production: Partner with clinical leadership to achieve (and exceed) monthly revenue and production goals. Motivate the team through clear expectations, ongoing coaching, and recognition of achievements
  • Champion the Member Experience: Create an environment where every Tend member feels welcomed, cared for, and delighted — ensuring a best-in-class experience from check-in to check-out
  • Develop Your Team: Hire, onboard, train, and coach a team of 20+ clinical and non-clinical professionals. Conduct regular feedback sessions, performance reviews, and foster career growth
  • Collaborate Cross-Functionally: Work closely with central operations, talent, marketing, and other support teams to drive success at the studio level
  • Track Performance Metrics: Own studio KPIs, forecast needs, analyze trends, and continuously identify opportunities for improvement

Skills

Key technologies and capabilities for this role

Operations ManagementTeam LeadershipRevenue ManagementStaff TrainingPerformance ReviewsInventory ManagementCompliance ManagementSchedulingKPI AnalysisSales Coaching

Questions & Answers

Common questions about this position

What is the salary for the Dental Practice Manager position?

This information is not specified in the job description.

Is this Dental Practice Manager role remote or onsite?

The role is onsite at the Kendall Square studio in Cambridge, MA.

What are the key requirements for the Studio Manager role?

A Bachelor’s Degree is preferred (or equivalent experience). The role demands strong leadership in operations, team development, revenue driving, and fostering a positive culture.

What is the company culture like at Tend?

Tend fosters a people-first environment rooted in collaboration, positivity, performance, and empowering team members to deliver amazing care.

What makes a strong candidate for the Studio Manager position at Tend?

Strong candidates will have leadership experience managing teams of 20+, driving operational excellence, achieving revenue goals, and creating exceptional member experiences.

Tendo

Soft exoskeleton gloves for grip assistance

About Tendo

Tendo develops a soft exoskeleton in the form of a robotic glove that helps users grip and release objects more easily. This glove is designed for individuals who may need extra strength and dexterity, such as those with physical disabilities or older adults. It operates using intelligent sensors that provide artificial strength, allowing users to perform daily tasks with greater independence. Unlike other assistive devices, Tendo's glove focuses on enhancing the functionality of one or two fingers, making it lightweight and easy to wear. The company stands out by directly selling to consumers and partnering with healthcare providers, aiming to improve the quality of life for its users. Tendo's goal is to empower individuals by providing practical solutions that enhance their daily living.

Lund Municipality, SwedenHeadquarters
2020Year Founded
$353.1KTotal Funding
EARLY_VCCompany Stage
Robotics & Automation, HealthcareIndustries
1-10Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Paid Holidays
Company Equity
401(k) Retirement Plan
401(k) Company Match
Wellness Program

Risks

Emerging startups increase competition in the assistive technology market.
Rapid tech advancements may render Tendo's products obsolete without innovation.
Potential EU regulatory changes could raise compliance costs for Tendo.

Differentiation

Tendo's robotic glove uses intelligent sensors for intuitive grip assistance.
The glove's lightweight design enhances wearability and daily usability.
Tendo focuses on direct sales and healthcare partnerships for market penetration.

Upsides

Growing interest in wearable health tech boosts demand for Tendo's products.
AI integration enhances the glove's adaptability and user experience.
Europe's aging population increases demand for assistive technologies like Tendo's.

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