Dandy

Launch Trainer

United States

$70,000 – $77,500Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Dental Technology, Healthcare TechnologyIndustries

About Dandy

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Salary: $70K - $77.5K Location Type: Remote Employment Type: FullTime

About the Role

Launch Trainers are essential to delivering a world-class onboarding experience at Dandy. You’ll guide new dental practices through engaging training sessions—both virtual and in-person—to build confidence and excitement around digital dentistry. Beyond initial onboarding, you’ll continue coaching practices on scan quality, ordering workflows, and feature adoption to ensure long-term success.

This role includes up to 20% travel for in-practice training and support.

What You’ll Do

Live Training & Onboarding

  • Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively.
  • Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice.
  • Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions.
  • Support full platform adoption by ensuring practices are confident using Dandy tools from day one.

Ongoing Coaching & Support

  • Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers.
  • Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement.
  • Identify gaps in product usage and offer targeted follow-up to close them.
  • Conduct First Case Monitoring sessions to reinforce best practices and ensure order success.
  • Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey.
  • Recognize early wins and celebrate progress to build practice confidence and momentum.

What We’re Looking For

  • Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred).
  • Hands-on knowledge of intraoral scanning and digital dental workflows.
  • Strong facilitation skills with experience leading live (virtual and in-person) training and coaching sessions.
  • Clear and confident communicator with excellent verbal, written, and interpersonal skills.
  • Customer-first mindset—empathetic, patient, and tuned into individual learning needs.
  • Quick learner, tech-savvy, and adaptable in fast-paced environments.
  • Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints.
  • Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption.

Benefits

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Equal Opportunity Employer

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your inter

Skills

Training
Onboarding
Digital workflows
Intraoral scanning
Customer coaching
Workflow optimization
Product adoption
Live and virtual training

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision coverage
Parental planning
Mental health benefits
401(k) plan
PTO
Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.
Data privacy concerns are rising with digitalization in the dental industry.
Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.
Their Chairside software simplifies the scanning process for dental professionals.
Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.
Personalized dental care trend supports Dandy's customized prosthetics services.
AI integration in dental imaging complements Dandy's digital scanning technology.

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