Launch Trainer

United States

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$70,000 – $77,500Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Dental Technology, Healthcare TechnologyIndustries

Requirements

Candidates should have experience training on digital dental platforms or clinical technologies in a practice environment, with strong preference for experience with iTero or Trios. They require hands-on knowledge of intraoral scanning and digital dental workflows, along with strong facilitation skills for leading live training and coaching sessions. Excellent verbal, written, and interpersonal communication skills are essential, as is a customer-first mindset and adaptability in fast-paced environments.

Responsibilities

As a Launch Trainer, the individual will lead new practices through Dandy’s onboarding program, delivering engaging training sessions both virtually and on-site, and offering hands-on coaching. They will also serve as a trusted coach post-launch, monitoring scan quality, providing feedback, identifying gaps in product usage, and conducting First Case Monitoring sessions. Furthermore, they will collaborate with Customer Success, Product, and Support teams, recognize early wins, and contribute to improving the customer journey through ongoing coaching and support.

Skills

Training

Onboarding

Digital workflows

Intraoral scanning

Customer coaching

Workflow optimization

Product adoption

Live and virtual training

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters

2020Year Founded

$4.2MTotal Funding

SEEDCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Medical, dental, & vision coverage

Parental planning

Mental health benefits

401(k) plan

PTO

Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.

Data privacy concerns are rising with digitalization in the dental industry.

Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.

Their Chairside software simplifies the scanning process for dental professionals.

Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.

Personalized dental care trend supports Dandy's customized prosthetics services.

AI integration in dental imaging complements Dandy's digital scanning technology.

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